Delivery & Returns Policy
Delivery Options Overview
We offer flexible shipping solutions through our authorized shipping provider to meet all your needs.
1. Select your products & preferred shipping method
2. Receive order confirmation via email
3. Track your shipment on the provider's website
4. Receive your order at your address or nearest branch
Domestic Shipping Options
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Standard Delivery (3-5 business days) |
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Orders over 500 SAR |
FREE |
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Orders under 500 SAR:Â |
25 SAR |
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Time slot delivery (12 PM - 5 PM) |
35 SAR |
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Express Delivery (1-2 business days) |
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Next-day delivery |
50 SAR |
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Scheduled time delivery |
75 SAR |
Note: Prices include VAT and may be subject to additional fees per provider's policy.
Returns & Exchange Policy
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Return Conditions: |
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14-day return policy from delivery date |
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Products must be in original condition with all accessories |
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Original invoice and warranty documents required |
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Return Process: |
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Contact customer service for return authorization |
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Complete the return form included with your order |
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Shipping provider will collect the return within 48 hours |
FAQs
Use your tracking number (sent via email) on the shipping provider's website. For assistance, contact our customer service team.
Yes, with an additional 50 SAR fee for holiday deliveries. Check the provider's working hours policy.
Coverage will be shown during checkout. Most areas are covered by our provider's network.
Coverage will be shown during checkout. Most areas are covered by our provider's network.
The courier will attempt contact. After 3 attempts, the shipment will be returned to the nearest branch (reshipping fees apply).
